It’s not about us; it’s about you. Your company. The way you do business. Sutton Inspection Bureau’s unique approach to the inspection process has made us Florida’s leading provider of residential and commercial property and liability inspections for the insurance industry. Our risk specialists are committed to developing custom inspections that are unique to your company’s needs. At Sutton, we don’t have customers … we have partners.

Who We Are

We believe communication is key to making any relationship successful, including our partnership. Our customer service team members will keep your company up-to-date at all times.

Executive


Axel Hoewt

President

Axel Hoewt

President

Axel Hoewt founded Sutton Inspection Bureau 35 years ago, and has built the company into Florida’s premier inspection service providers. A native of Pensacola, Axel is dedicated to continuing to build Sutton’s state-wide reputation for quality and customer service. Which is no surprise when you consider that his personal motto is, “Failure is not an option.”

Kit Hoewt

Chief Financial Officer

Kit Hoewt

Chief Financial Officer

Kit Hoewt is the co-owner and Chief Financial Officer of Sutton Inspection Bureau. Her dedication and leadership has been instrumental to the growth of the company.

Randy Hoewt

Chief Executive Officer

Randy Hoewt

Chief Executive Officer

Randy is a retired United States Air Force officer with more than 21 years of service to our country. His leadership and management skills will ensure that Sutton Inspection Bureau remains the premiere inspection service provider not only in Florida, but in all regions that we provide service. Randy operates under a motto that was engrained during his command tenure with a special operations unit, ’Slow is smooth, smooth is fast’, to ensure that all members of the Sutton Team exceeds our clients’ expectations.

Thomas Hoewt

Executive Trainee

Thomas Hoewt

Executive Trainee

Thomas brings a fresh perspective to this conservative industry. He’s able to perform the functions of every one of Sutton’s departments, and continues to make invaluable contributions to the company’s growth and structure. Thomas works hard each day to expand Sutton’s reach throughout the southeast. He can often be found helping field inspectors tackle technical challenges, seeking out prospective inspectors, and performing quality assurance checks. Unless, of course it’s his day off … then you’ll find Thomas either on or near the water.

Sales


Melissa Love

Account Marketing Representative

Melissa Love

Account Marketing Representative

Melissa joined Sutton in 2013 as an inspector support specialist. In 2016 she accepted the position of Account Marketing Representative. Prior to joining Sutton, she spent over 10 years in the customer service industry. By combining her prior customer service and Sutton inspector support experiences, she is enhancing our customer centric focus as Sutton continues to grow and expand.

Operations


Andrea Kudlak

Director of Operations

Andrea Kudlak

Director of Operations

For more than a decade, Andrea has worked to keep Sutton running with unparalleled efficiency. With a background in project management and marketing, Andrea is adept at finding the right solutions for Sutton’s partners – and finding them quickly. “I try to inspire the people on my team do be the best they can be for our partners, our company, and themselves,” Andrea says.

Mary Lambert

Inspector Relations Manager

Mary Lambert

Inspector Relations Manager

Mary joined Sutton in 1999 as an inspector. Today, she manages over 100 inspectors throughout the southeastern United States, Texas, and California. Mary has over 15 years of production and safety management experience, and specializes in both commercial and personal lines of inspection.

Customer Support

Troy Smith

Customer Service Manager

Troy Smith

Customer Service Manager

With 30 years as a customer service specialist to his credit, Troy prides himself on getting critical information to insureds and our partners, and helping them to move forward. “My favorite quote is, ‘if it isn’t broken, don’t fix it,’ – but if a system or method can be improved … I’m all for it!”

Karla Belair

Customer Support Specialist

Karla Belair

Customer Support Specialist

 

Inspector Support

Sue Boss

Inspector Support Specialist

Sue Boss

Inspector Support Specialist

 

Kimberly Cantrell

Inspector Support Specialist

Kimberly Cantrell

Inspector Support Specialist

 

Jeremiah Joseph

Inspector Support Specialist

Jeremiah Joseph

Inspector Support Specialist

 

Quality Assurance

Walt Swan

Quality Assurance Reviewer

Walt Swan

Quality Assurance Reviewer

 

Denise Mazer

Quality Assurance Reviewer

Denise Mazer

Quality Assurance Reviewer

 

Bert Pacheco

Quality Assurance Reviewer

Bert Pacheco

Quality Assurance Reviewer

 

Financial


Tiana Courchaine

Accounting Manager

Tiana Courchaine

Accounting Manager

 

What We Do

We offer many different inspections and work with our Partners to provide them with an inspection form that meets their underwriter criteria, here are just a few…

  • Builders Risk
  • Garage Liability
  • Inland Marine Floater
  • General Liability
  • Mobile Home Park Liability
  • Package
  • Property
  • Vacant Property
  • Telephone
  • Residential Exterior with valuation and/or update
  • Residential Interior & Exterior with valuation and/or update
  • Residential Flood
  • Residential Liability

If you are an individual and/or building owner and looking to confirm the amount of insurance on your owned building, we can provide you with that information using our valuation tools.

How We Work

When you’re a pro, it looks easy

At Sutton, we pride ourselves on our flexibility. We may be smaller than our competitors, but we’ve made our size work to your advantage. Unlike larger companies, our nimble and adaptable team responds quickly to partner needs and requests throughout the inspection process.

Over 36 years of experience has helped us develop the time-tested reporting methods that allow us to successfully conduct thousands of inspections each year. Each of our partners enjoys a completely secure, fully automated, paperless inspection service. We make sure that our efficiencies mean big savings of time and money for our partners.

Who We Work With

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Partners

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Inspectors

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